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There are three ways to find your book: by course, ISBN (10 or 13 didit number on the back cover or copyright page of the textbook) and title.
1. By Course: Select "Buy Books" and choose Term, Department, Course, Instructor and Section.
2. By ISBN: Key in 10 or 13 digit ISBN (No dash or spaces) in the search box on the top right corner of the "Buy Books" page.
3. By Title: Key in title in search bos on the top right corner of the "Buy Books" page. If an exact match is not found, the closest match to your criteria will display
1. By Course: Select "Buy Books" and choose Term, Department, Course, Instructor and Section.
2. By ISBN: Key in 10 or 13 digit ISBN (No dash or spaces) in the search box on the top right corner of the "Buy Books" page.
3. By Title: Key in title in search bos on the top right corner of the "Buy Books" page. If an exact match is not found, the closest match to your criteria will display
Contact USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to Customer Service
Textbook rental is simple and saves you up to 50% over the cost of buying a new book. You can rent the textbook(s) you need for the semester at a discounted price and then return them at the end of the term.
A textbook(s) is available for rent, the Rental option will display in your book list along side New and/or Used (if available).Just check the box and follow the instructions.
Normal highlighting and writeing are permitted. We use the same standards for determining acceptable condition of both rented textbooks and other textbooks sold back as used.
If the textbook rental is returned after the due date or is damaged, the credit card on file will be charged for a replacement textbook and processing fee, as described in your Rental Agreement.
Please check the expiration date. The card must be valid through the end of the rental term. If your expiration date is valid, please contact your credit card company for assistance.
The rental period begins the day you pay for the rental and continues through the fourth day from the end of the semester. Check the order confirmation for rental expiration date.
Rented materials must be renturned via the provided prepaid label or onsite during the end of the term buyback period. Reminder emails will be sent 21, 14 and 7 days before the rental is due. The emails will include prepaid return label and onsite return information if applicable. If you do not receive a return label please contact USNA.TBCOnCourse.com customer server at 877.859.2658 or by email Customer Service.
The replacement cost and processing fee for any textbook(s) not returned, regardless of the reason, will be charged. These fees are in addition to the original rental cost and will be charged to the credit card on file.
The rental fees are 75% of new textbook price. In addition, there is a processing fee of 7.5% of the new textbook price.
Reminder emails will be sent 21, 14 and before the rental is due. However, it is the customers responsibility to return the textbook(s) by the due date even if you do not receive a reminder email. If you have questions, contact USNA.TBCOnCourse.com customer service at 877.859.2658 or by email Customer Service
A backorder occurs if the textbook(s) ordered is temporarily out of stock.
Backorders ship within 10 days of the order.
Contact USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to Customer Service for an ETA on a specific textbook.
Contact USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to Customer Service for an ETA on a specific textbook.
Typically courses are listed 3 to 4 weeks prior to the start date of class. If you are unable to locate your course(s) within two weeks of the start date, contact USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to Customer Service.
The credit card checkout pages of USNA.TBCOnCourse.com are fully secured using a technology called Secure Socket Layer (SSL). USNA.TBCOnCourse.com employs a payment solutions brought to you by Cubersource and Bank of America. SSL Encryption ensures that your credit card information is always sent over the interet safely. The information is encoded on your computer before it is sent, and then decoded on Back of America servers. Neither USNA.TBCOnCourse.com personnel nor any of its host servers ever store or retrieve any portion of your credit card information. Your transaction is maintained by referencing a transaction number when applying for credits or charges to your credit card.
If an order is received by 2:00 p.m. CST, we will process that order and ship that day. Orders received after 2:00p.m. CST will process the following business day. Order placed on a Saturday, Sunday, or a national holiday will ship the following business day. Backorders will ship as soon as inventory becomes available.
| Standard Shipping |
|---|
| Standard Shipping $4.00 first book + $1.00 per each additional item (Delivery in 3-6 business days) |
| Expedited Shipping (Not available for P.O. Boxes, Puerto Rico, APO/FPO addresses and the Virgin Islands.) |
| UPS GROUND $6.00 first book + $1.99 per each additional item (3-5 business days) |
| UPS 2ND DAY AIR $15.00 first book + $1.00 per each additional item (2 business days) |
| UPS NEXT DAY AIR SAVER $36.00 first book + $1.00 per each additional item (Next business day. UPS makes no time guarantee for deliveries to residential addresses) |
| UPS SATURDAY DELIVERY $55.00 first book + $1.00 per each additional item (Available ONLY as NEXT DAY AIR option) |
USNA.TBCOnCourse.com does not accept orders with International delivery destinations at this time. For questions concerning internationa deliver, please contact USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to customer service
This payment options is not available for shipping. For futher assistance please contact USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to Customer Service for an ETA on a specific textbook.
The length of delivery time will depend on two factors.
1. The shipping method chosen.
2. The time the order was received. If an order is received by 2:00 p.m. CST, we will process that order and ship that day. Orders received after 2:00 p.m. CST will process the following business day. Orders placed on a Saturday, Sunday, or Nationsl Holiday will ship the following business day. Backorders will ship as soon as inventory becomes available.
1. The shipping method chosen.
2. The time the order was received. If an order is received by 2:00 p.m. CST, we will process that order and ship that day. Orders received after 2:00 p.m. CST will process the following business day. Orders placed on a Saturday, Sunday, or Nationsl Holiday will ship the following business day. Backorders will ship as soon as inventory becomes available.
Every shipped order is assigned a tracking number. The tracking number is emailed to you once your order has shipped. If you can't find the order tracking number, please contact customer server at 877.859.2658 or send an email to Customer Service.
To track Standard Shipping orders to United States Postal Service - USPS Mail Innovations
To track Expedited orders to UPS
To track Standard Shipping orders to United States Postal Service - USPS Mail Innovations
To track Expedited orders to UPS
USNA.TBCOnCourse.com does not require a signature, however many carriers and shipping methods do. UPS leaves that to their dirver's discretion. If the particular driver on your route requires a signature, they will leave instructions as to how to obtain your package when it is delivered. Se the designated shipper's website for details.
USNA midshipman may return textbooks to the campus bookstore for fall and spring semesters up until the 12th day of class or within 7 days of purchase; summer semester returns must be done within 7 days of purchase. Upon delivery of your shipment, please open the carton(s) immediately to ensure order accuracy. If you received a textbook or item which is incomplete or has parts missing (such as an access code), ord if you received a damaged textbook or item, please report discrepancies immediately to USNA.TBCOnCourse.com customer service at 877.859.2658 or send an email to Customer Service.
For all returns directly to USNA.TBCOnCourse.com, you must obtain a return authorization number from OnCourse customer service at 877.859.2658 or send an email to Customer Service within 7 days of receiving your order. Please include your order number with the request. Your request for authorization will be processed within 2 business days. We must receive the return merchandise within 10 business days from the issue date of the return authorization. The textbook(s) must be returned in their original condition. We reserve the right to downgrade an item and adjust the credit amount if the item is poorly packed and damaged in transit. Refunds will be processed once the textbook(s) has been received at our facility and is deemed to be in its original condition. We highly encourage you to send your return via UPS (with applicable insurance) or insurable U.S. Mail Service.
USNA.TBCOnCourse.com is not obligated to issue a refund for return shipments that do not arrive at our facility. Refund for approved returns will be issued within five business days after receipt of merchandise. Textbook(s) returned to us without a return authorization number will not be processed for refund. The rextbook will not be returned to you. We cannot acccept a COD charge on a returned item. Send returns to:
USNA.TBCOnCourse.com
Attn: Returns
8501 Technology Circle
Greenville, Texas 75402
For all returns directly to USNA.TBCOnCourse.com, you must obtain a return authorization number from OnCourse customer service at 877.859.2658 or send an email to Customer Service within 7 days of receiving your order. Please include your order number with the request. Your request for authorization will be processed within 2 business days. We must receive the return merchandise within 10 business days from the issue date of the return authorization. The textbook(s) must be returned in their original condition. We reserve the right to downgrade an item and adjust the credit amount if the item is poorly packed and damaged in transit. Refunds will be processed once the textbook(s) has been received at our facility and is deemed to be in its original condition. We highly encourage you to send your return via UPS (with applicable insurance) or insurable U.S. Mail Service.
USNA.TBCOnCourse.com is not obligated to issue a refund for return shipments that do not arrive at our facility. Refund for approved returns will be issued within five business days after receipt of merchandise. Textbook(s) returned to us without a return authorization number will not be processed for refund. The rextbook will not be returned to you. We cannot acccept a COD charge on a returned item. Send returns to:
USNA.TBCOnCourse.com
Attn: Returns
8501 Technology Circle
Greenville, Texas 75402
USNA.TBCOnCourse.com will process refunds within five business days upon receipt of the return. Funds may not be immediately available on debit or a credit card due to bank�s processing time.